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FAQ

Q1. What material is your water pump made of?

Our water pump can be made of aluminum alloy or cast iron.

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Q2. What is the guarantee for your water pumps?

One year or 20,000km, see which one will happen first. Furthermore, we are very dedicated to total customer satisfaction. So, if you have any problems with our products, we are fully responsible for them for sure.
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Q3. What type of bearing do you use for your water pump?

We have B/B (Ball/Ball) type and B/R (Ball/Roller) type. Normally, the water pump with B/B type bearing is for passenger cars whose engine capacity is under 2500c.c.; the water pump with B/R type bearing is for passenger cars whose engine capacity is more than 2500c.c. and heavy duty vehicles.
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Q4. What features does B/R type bearing have?

This kind of bearing is with better capability, better durability and higher costs.
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Q5. Who is your supplier of the bearings for water pumps?

We use the bearing whose manufacturer is also the supplier of VW Shanghai, or whose quality is equivalent to the one for VW Shanghai.
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Q6. Who is your supplier of the seals for water pumps?

We use the seal whose manufacturer is also the supplier of GMB, or whose quality is equivalent to the one for GMB
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Q7. What is your range of water pumps?

We have water pumps for passenger cars, light commercial vehicles, marine and industrial applications. You can find the water pumps for most of the car models in the world from our product line.
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Q8. Do you have water pump for heavy duty truck/bus?

No, we don't have. But, we have water pumps for some forklifts, tractors and other industrial applications (including marine).
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Q9. Do you have the minimum order request for water pump?

Yes, we have. The minimum order quantity of each item with aluminum alloy casting is 200pcs. For the item whose casting is made of cast iron or which is outsourcing, the minimum order quantity is 300pcs. Besides, we also request a minimum total amount of USD10,000 for each shipment. If you cannot fulfill this request, you need to pay for an extra handling charge.
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Q10. Can you develop new water pumps for me?

Sure, we can do that for you. But, you have to provide the sample for us and you must have the order of at least 1000pcs for this item. You don't need to pay for the tooling.
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Q11. What is the lead-time of developing new water pump?

The pre-production sample for your confirmation can be ready in the period of 60~90 days.
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